Claims Adjuster

Permanent @Charlie Watson Email Job
  • Share:

Job Detail

  • Job ID 39886

Job Description

Claims Adjuster

City of London




cer Financial are working alongside an Insurance company who are based in the City of London. They are seeking a Claims Adjuster to work with them on a permanent basis.


The Responsibilities of a Claims Adjuster Will Include:


  • To respond to all new claims advices delegated for your handling in a timely fashion and to maintain a record of all such claims. This will include setting up files and to obtain supporting documentation to allow settlement of such claims.
  • Where applicable the appointing of specialists from the panel used by the company which will include loss adjusters, engineers and solicitors.
  • Respond to queries from Policyholders, Brokers and any other applicable party in the appropriate manner.
  • Correspond with Policyholders and brokers to request supporting documentation for claims to enable a timely settlement whilst maintaining a commercial attitude towards settlement.
  • Seek instruction from Departmental Manager where they may be points or queries of material interest to the underwriting department.
  • Maintain a regular review of all working practices.
  • Ensure all claim files are up to date and all correspondence saved within the departments e-filing system.
  • Liaise with departmental manager and team members where there are material concerns.
  • Attend all internal and external claims meetings where relevant to the individual.
  • Where necessary liaise with Insurance industry bodies i.e. ABI, FOS.
  • Liaise internally and provide back-up to other departments within the company relating to their areas of interest.


The Successful Claims Adjuster Will Have:


  • Experienced claims practitioner with 5 years or more.
  • 3 years’ experience in commercial property claims, ideally from insurance company.
  • Good understanding of predominantly property claims but any liability experience will be advantageous.
  • Have a keen grasp of figures and be comfortable and confident when speaking with policyholders, brokers, loss adjusters and solicitors.
  • Good working knowledge of Microsoft products including Outlook, Excel, Word and PowerPoint.

Other jobs you may like